Frequently Asked Questions
1. What is Kornoda?
Kornoda is a Bangladesh-based e-commerce platform offering a wide range of products including electronics, gadgets, clothing, kitchen tools, baby products, and much more. We also support vendors to register and grow their own brand by selling directly through our platform.
2. How can I place an order on Kornoda?
Simply visit www.kornoda.com, browse your desired products, add them to your cart, and proceed to checkout. You can register an account or order as a guest.
3. Do I need an account to shop?
No, but creating an account allows you to track your orders, save delivery addresses, receive exclusive offers, and manage returns easily.
4. What payment methods are accepted?
We accept:
Cash on Delivery (COD)
Mobile Payments (bKash, Nagad, Rocket)
Debit/Credit Cards (Visa, MasterCard, etc.)
5. How long does delivery take?
elivery usually takes 2โ5 business days inside Dhaka and 3โ7 business days outside Dhaka. Delays may occur due to weather, strikes, or courier issues.
6. Can I return or exchange a product?
Yes! Kornoda offers a 7-day Happy Return policy for defective or mismatched products. For more details, please visit our Return Policy page.
7. How do I contact customer service?
You can reach us via:
๐ Phone: +8809638159873
๐ง Email: [email protected]
๐ฌ Live chat available on the website
๐ Service hours: 10 AM โ 8 PM (Everyday)
8. Can I become a seller on Kornoda?
Absolutely! We welcome vendors to register and sell their products through our platform. Visit Become a Vendor to get started.
9. Is my personal information safe?
Yes, your data is safe and secure with Kornoda. We do not share your personal information with third parties. For full details, please read our Privacy Policy.
10. Where is Kornoda located?
๐ Address:
House #08, Road #03, Block #E,
Banasree, Rampura, Dhaka-1219, Bangladesh
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